Out-of-Hours Dental Services meeting National Standards
23 April 2010, 16:18
A report published by NHS Quality Improvement Scotland (NHS QIS) highlights that out-of-hours emergency dental services in Scotland are meeting national standards.
NHS QIS reviewed individual NHS boards in Scotland to assess the way that emergency dental services are provided out-of-hours and found that all NHS boards have emergency out-of-hours services in place.
NHS QIS reviewed the performance of NHS boards against three key standards for out-of-hours emergency dental care:
- Accessibility and availability at first point of contact;
- Safe and effective care;
- Audit, monitoring and reporting.
The report makes three key recommendations:
- Guidance and best practice "“ Dentists need to be supported through training programmes to enhance awareness of current guidance and best practice;
- Key performance indicators "“ Develop appropriate, quantifiable national measures to monitor and improve services;
- Self-management and information "“ Promotion of good oral health and awareness of the appropriate use of out-of-hours emergency dental services.
Speaking of the report, Jan Warner, Director of Patient Safety and Performance Assessment for NHS QIS, said: "Good dental care is critical to our quality of life. It is clear that NHS boards have put a lot of work into establishing out-of-hours emergency services and these are now in place across Scotland."
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